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Terms and Conditions | Shipping | Gift Cards

Home / Privacy Policy / Terms and Conditions | Shipping | Gift Cards

Shipping & Delivery

We are currently working very hard to dispatch your orders we aim to mail your items within of 2/3 days of purchase.

 

Delivery

  • All standard shipping orders, including International, are sent via Royal Mail’s Tracked service.
  • UK Saturday & Sunday delivery, and Express Courier delivery for International orders are sent via DPD. These will need to be signed for.
  • We do not take responsibility for orders left outside the address when the customer is not in to sign for them.
  • During peak times (public holidays, promotions, Black Friday & Xmas) orders may take slightly longer to reach you than the time frames listed below.

DELIVERY COSTS

UK Service Cost Provider Details & Timeframe
UK Tracked 48 £3.99

Free on orders over £35

Royal Mail. 2-3 working days.
UK Next Working Day £6.95 DPD. Orders must be placed by 1pm Mon-Fri, excluding Bank Holidays. Excludes ROI.
UK Saturday & Sunday £12 DPD. Orders must be placed by 3pm the Friday before.
Europe & ROW Service
Europe Tracked £8.99

Free on orders over £45

Royal Mail/local post providers. 5-7 working days.
Europe Express Courier £12

Free on orders over £75

DPD. 2-3 working days.
Rest of World Tracked £10

Free on orders over £60

Royal Mail/local post providers. 7-10 working days.
Rest of World Express Courier £14

Free on orders over £100

DPD. 2-3 working days.

 

GIFT CARD TERMS & CONDITIONS

 

  • Bibi’s Jewellery Gift Cards are issued in £ sterling which can be redeemed online at https://bibisbrocante.co.uk . Bibi’s Jewellery Gift Cards can be used as full or part payment. Purchases made online with gift cards are not refundable in cash.
  • Gift Cards are valid for 12 months after the purchase date. Bibi’s Jewellery will not be held responsible for money not redeemed before this point.
  • No Physical Gift Cards will be dispatched.  Only an email version will be sent via the email address provided unless otherwise requested by the Purchaser.
  • e-Gift Card will be emailed to the recipient within 2 hours of purchase.
  • Bibi’s Jewellery Gift Cards will NOT be replaced or refunded if lost, stolen or damaged. Bibi’s Jewellery is not responsible for funds on the Card used without your knowledge.
  • Gift Card quantities should be checked immediately upon receipt. Any discrepancies must be notified immediately. Bibi’s Jewellery cannot be held responsible for shortage or loss of any gift cards not notified to us within three days of delivery.
  • Cleared payment is required prior to the dispatch of orders. Payment is taken automatically at the time of purchase. Your credit/debit card statement will read Bibi’s Brocante. We reserve the right to decline any order without providing explanation. 
  • Bibi’s Jewellery Gift Cards cannot be exchanged for cash. Gift Cards which are defaced, altered or cancelled will not be accepted.
  • Promotional discount codes cannot be used against gift card and e-gift card purchases. This includes Black Friday promotions and newsletter sign up promotions, as well as all other promotions unless otherwise stated.